Terms of service
Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the website operated under the Lumani brand by MV ECOM LLC, including any purchases made through lumani-help.click.
By visiting our website or purchasing from us, you agree to be bound by these Terms.
1. Overview
Lumani offers digital eBooks and related informational products in English. These Terms apply to all visitors, customers, and users of the website.
If you do not agree to these Terms, do not use the website or purchase from us.
2. Eligibility
By using this website, you represent that:
you are at least the age of majority in your jurisdiction, or you are using the website with appropriate legal authorization;
the information you provide is accurate and complete;
you will use the website only for lawful purposes.
3. Nature of Products
All products sold through Lumani are digital products, not physical goods, unless expressly stated otherwise.
When you purchase a digital product, you understand that:
access may be provided immediately after payment approval;
delivery may occur on the confirmation page, by email, or both;
no physical shipment is required;
the product may become non-refundable once delivered or made available, subject to our Refund Policy and applicable law.
4. Order Acceptance
We reserve the right to refuse, limit, cancel, or review any order at our discretion, including in cases involving:
suspected fraud or unauthorized use;
incorrect pricing or technical errors;
unusual transaction activity;
violations of these Terms;
legal or compliance concerns.
If your order is canceled after payment is attempted or completed, we will provide an appropriate notice and, where applicable, a refund.
5. Pricing and Billing
All prices are displayed on the website at the time of purchase. Prices, product availability, and promotional offers may change at any time without prior notice.
You agree to provide current, complete, and accurate billing and contact information for all purchases.
You authorize us and our payment providers to charge the selected payment method for the total amount of your order, including any applicable taxes or fees.
6. Digital Delivery and Customer Responsibility
You are responsible for:
entering the correct email address at checkout;
reviewing the product description before purchase;
ensuring you have suitable devices, software, and internet access to receive and use digital files;
checking your inbox, spam, promotions, and related folders for delivery messages.
We are not responsible for delivery issues caused by customer-provided errors, spam filtering outside our control, incompatible devices, or customer failure to review access instructions.
7. Refunds and Disputes
Your purchase is subject to our Refund Policy, which forms part of these Terms.
By placing an order, you agree to review the Refund Policy before purchase and to contact us before initiating a chargeback whenever possible so that we may attempt to resolve the issue directly.
We reserve the right to contest disputes or chargebacks where there is evidence that the product was delivered, made available, accessed, or the claim is otherwise inconsistent with our records.
8. License and Permitted Use
Unless otherwise stated, when you purchase a digital product from Lumani, you receive a limited, non-exclusive, non-transferable, revocable license for your personal, individual, non-commercial use only.
You may not, without our prior written permission:
reproduce, distribute, resell, sublicense, share, or publicly display the product;
upload the product to file-sharing services, forums, social platforms, or third-party marketplaces;
modify, copy, create derivative commercial works from, or exploit the product for commercial purposes;
remove copyright, trademark, or proprietary notices.
9. Intellectual Property
All content on this website, including text, designs, branding, graphics, downloads, product content, logos, layout, and related materials, is owned by or licensed to Lumani and/or MV ECOM LLC and is protected by applicable intellectual property laws.
Unauthorized use may result in legal action.
10. Prohibited Conduct
You agree not to:
use the website for unlawful, fraudulent, or abusive purposes;
interfere with the website’s security or functionality;
attempt to gain unauthorized access to systems or accounts;
use automated means to scrape or copy website content without permission;
engage in refund abuse, payment fraud, or false claims.
11. Website Availability
We do not guarantee that the website, checkout, or digital delivery systems will be uninterrupted, timely, secure, or error-free at all times. We may modify, suspend, or discontinue any part of the website or products without notice.
12. Disclaimer of Warranties
To the fullest extent permitted by law, the website and all products are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, availability, or non-infringement.
We do not guarantee that any product will achieve a specific personal, relational, emotional, or practical outcome for any user.
13. Limitation of Liability
To the fullest extent permitted by law, Lumani, MV ECOM LLC, and their owners, officers, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to:
use of or inability to use the website or products;
technical failures or interruptions;
loss of data, profits, goodwill, or opportunity;
unauthorized access or fraudulent activity by third parties;
personal decisions made based on informational content.
Our total liability for any claim relating to a purchase shall not exceed the amount actually paid by you for the specific product giving rise to the claim, except where prohibited by law.
14. Indemnification
You agree to indemnify, defend, and hold harmless Lumani and MV ECOM LLC from any claim, demand, liability, damage, loss, cost, or expense arising out of your breach of these Terms, misuse of the website, infringement of intellectual property, or violation of law.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles, except where mandatory consumer protection law requires otherwise.
16. Severability
If any provision of these Terms is found unlawful, void, or unenforceable, that provision shall be deemed severed to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
17. Changes to These Terms
We may update these Terms from time to time. The revised version will be posted on this page with the updated effective date. Continued use of the website after changes are posted constitutes acceptance of those changes.
18. Contact Information
For questions regarding these Terms, contact:
Lumani
Operated by MV ECOM LLC
30 N GOULD ST STE R
SHERIDAN, WY 82801
United States
Email: contact@lumani-help.click
Phone: +(1) 323 554 0823